Return and Refund Policy

Thank you for shopping at Raven International Candies. We are committed to providing our customers with the highest quality products and exceptional customer service. Please review our return and refund policy below:

Returns:  

We regret to inform you that Raven International Candies does not accept returns. Due to the nature of our products, we cannot resell items that have left our store. We take the utmost care to ensure that all our candies are fresh and of the highest quality, and we are unable to guarantee the condition of products once they leave our premises. Please also view our disclaimer on the home page for international chocolates. 

Refunds:  

At Raven International Candies, we do not offer refunds for any reason. All sales are final. We understand that each customer’s satisfaction is paramount, and we strive to maintain the quality and freshness of our candies. Our no-refund policy is in place to ensure that our customers receive only the best products when they shop with us.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer service team within 3 days of receiving your order. We will do our best to address the issue and find a satisfactory resolution for you. Please provide clear photos of the damaged or defective items to assist us in processing your request.

Contact Us: 

If you have any questions or concerns about your order, please feel free to contact our customer service team at ravencandieswpg@gmail.com or 431 – 997 – 6989. Our team is available to assist you with any inquiries you may have regarding your order or our products.

Changes to Policy:  

Raven International Candies reserves the right to update or modify this return and refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We recommend that you review our policy periodically to stay informed of any updates.

By making a purchase at Raven International Candies, you agree to abide by the terms and conditions outlined in this return and refund policy. We appreciate your understanding and cooperation in helping us maintain the quality of our products and services.

Thank you for choosing Raven International Candies for your sweet treats. We look forward to serving you again soon!